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Applications now open

Applications now open

Apply now to fast track your career in the Tourism Industry. Our next Reservation Consultant Boot Camp kicks off on 30 September.

Please follow the link to apply online, should we like your responses we will schedule a face to face interview during which you will undergo a technical assessment. We will announce the successful shortlist by 20 September 2019.

Tourism Boot Camp follows a week-by-week format, where candidates need to successfully pass the weekly assessment in order to proceed to the next week.

The format is as follows:

  • WEEK 1: Cape Town Tours & Logistics training
  • WEEK 2: Front of House, Oral Presentation skills, Attentive Listening, Critical Thinking Skills
  • WEEK 3: Technical Skills, Costings, Bespoke Consulting
  • WEEK 4: Educationals & Site Visits
  • WEEK 5-6: In-industry placement

Best of Luck!

Lessons from dads:  We chat with Dillon Jearey, Founder of Kilowatt AV

Lessons from dads: We chat with Dillon Jearey, Founder of Kilowatt AV

Pieter G Interview with Dillon Jearey, founder and CEO of Kilowatt AV, which he founded in 2007. The company, based in Cape Town, provides high-end audio visual equipment and large scale event productions.

Dillon talks to us about taking risks, Shoshin, the value of horrible exes, tradeoffs, his rad mom and how rollercoasters are only fun on the way down…

Lets kick it off.

PG: Where did you grow up?

DJ: The amazing little town of Witbank. This is the kind of news you don’t share on a first date. In the early years, my dad travelled a lot to the US, which was tough on the family, and on my parents relationship. One day my mom gave him an ultimatum, and that’s when we moved to Port Elizabeth. So I had most of my schooling there, and in 1999 I moved to Cape Town.

PG: What was the no 1 business lesson you learned from your dad?

DJ: My father played a massive role in my life, and he has helped me learn many lessons. But if I look at his life, I wouldn’t want mine to play out in the same way.

PG: Ok… clarify?

DJ: In terms of the big stuff, my father modelled an absolute undying commitment to work. That’s what I really needed in the early stages of entrepreneurship – like him, just jump out of bed at 2am in the morning, go down to the office to sort out a problem or check if the alarm went off. Never switch off, always be fretting about customer problems. And all this being employed his whole life.  He was never an entrepreneur. Very black and white, no grey areas with my dad.

So… in terms of right and wrong, morals, religion and many other traits, he helped me a lot. But as I’ve evolved as a human and as a businessman I’ve realized there’s more to life than just work. There’s more to understanding spirituality than just religion.

PG: I’m just smiling because it’s it resonates. I think not just for me but for a lot of people, you know.

DJ: Yep. And I suppose the biggest thing in life is that things are not black and white. There is no one wrong or right. There are only TRADEOFFS in life.

PG: Go deeper here?

DJ: Take the Chinese. To them, copying something well is a form of mastery. But in the West, that is often frowned upon and even seen as unethical. So which culture is right? I have done a lot of learning to understand that, for me, there is no special door to heaven or special prize at the end of life. Take work. If you have given everything for your job, if you have solved every customer complaint, if you habitually wake up on a Sunday night at 2 AM. Happy customers. But there is a trade-off. There is going to be a price to pay for that. Or choose to not solve that problem – there’s a trade-off. And as long as we know that that it’s grey, and it’s not black and white, and that at, either spectrum of that decision there is a trade-off. Then you know what you are getting yourself into.

PG: Ok, lets pivot a little bit. Was there a particular person somebody else that showed you a different way of being, other than your dad?  Or was it organic, several people and things? Is there a person or event that you can pinpoint?

DJ: I think ego played a massive role in that. And how EO played a role in that, it has absolutely created this thirst for learning and personal development, something that I’ve never had before. I can’t pinpoint value sets to specific people, what I can say is that one of the best things that I’ve probably learned in my life is this concept of SHOSHIN.

SHOSHIN?

Yes it’s Zen philosophy. It means to look at things through a beginner’s mind, or to have a beginner’s mind. So when you think about learning to play a new sport. When you go out and buy that mountain bike or golf clubs or race car… those first couple of days you’re just like a sponge. You are so excited to do it. You speak to everyone, your friend groups change, you are excited and speak about the hill, and how to stop better, etc.

And that is really the benefit of having a beginner’s mind – the more professional we become at things, whatever it may be, work, cycling, sport, family, being a husband being a wife, being a parent… you start to get to a point where you think you know everything.

SHOSHIN is this concept that you can learn from anyone: A parent that’s got an 18 year old child can learn from a parent that’s got a child that’s eight weeks old. As people, we discount where we can learn, and we close the funnel of learning opportunities so extensively because we think: What can I learn from an apprentice, or what can I learn from an intern? I’ve been in business for 20 years, 30 years, 40 years, 50 years…

And so I suppose that, along the way, people impact me every single day, from people that are cleaners to baristas to professional people.

PG: Profound stuff this. What about your mom? Lessons from her?

DJ: Mom is an incredibly special human. I’ve never met anyone in my life that has as much love for people, or animals. And what made her even more special is that she’s unfazed and unmoved by everything that sits in the social space, so she never had to drive the right car or own the right handbag. None of that is ever important to her. She didn’t know who Graeme Smith was, she didn’t know who the captain of the Springbok rugby team was, she probably knew the president but I suppose that’s where it ended. She didn’t care what your title was. What she cared about was how you engaged in the community as a person? How did you treat other people? And so that is a massive value that I’ve learned from my mom. Material things don’t define you. And so she always had this saying: “It’s not having what you want, but wanting what you’ve got.”

PG: Wow that’s a great quote. Writing this down.

DJ: Ja, and if you can get to a place where, the things that you already have make you happy, then you will always be happy. But if your happiness is defined by the things that you want in life, you may never be happy. Because that will always change. Sheryl Crow wrote a song about this (Soak up the Sun)!

So that’s probably one of those things in my memory bank that has stuck with me. As I became more and more successful, and started to be able to buy the material things that I could never have as a child, I could quickly realized that there’s absolute truth in that, things did not make you happy. And so that’s allowed me to really minimize my life in so many areas. It’s such a core thing isn’t it.

PG: It is. How about this – any lessons you ignored for a long time, and only later in life embraced the learning?

DJ: I’m a complete outcast in my family. I mean I’m not an outcast. We’re very close, but I’m a risk taker and my family is not.  I saw what I don’t want to have – I grew up in a household where my parents worked incredibly carefully with the money that they had.

So they never went into debt, never took any risks, never spent beyond their means. The trade-off with that was more limited experiences, when things broke the anger levels in the house were heightened, because you know how hard you had to work for stuff. And so in my mind the one lesson that I always get from my parents was: I don’t want to live a life that safe.

I want to take more risks.  The trade-off is that at some point it could mean that I lose everything. And to answer your question as I’m getting older I’m starting to realize that that taking all those risks is not as fun as it used to be. Now that I’ve got children I’m starting to realize  it’s getting harder and harder to take these risks. I’m still doing it. I still don’t want to live my parents life… but I’m starting to align with them. And I started to say hold on, I’m starting to understand why they did what they did. Saving hard and turning every penny is hard as well,  but then you don’t have that risk of losing everything.

There are other ways that this game plays out. I’ve been thinking about this a lot at the moment:  What if I could tell you that I could see into the future. You have a fork in the road, and two ways to go: The one road is you continue your business as it is at the moment, but you continually struggle to make ends meet. You live a good life. And you make a bit of profit but your business never really shoots the lights out.

But what a lot of entrepreneurs do so well is they keep their head above water, and one year you grow a little bit, in the next year you are down, in the next year you grow, in the next year you’re down… but you constantly keep trading. That’s one way it plays out.

What if I told you another way it plays out is that you lose everything now. And then what you learn from losing everything is a game changer. The next business you start means that you shoot the lights out. And the only thing that’s standing between you and the moon is having this business fail.

I’ve been thinking about a this a lot lately.  We are in a business that we started many years ago as entrepreneurs, and we don’t have that egotistical maturity to deal with failure or stopping something and starting a new path. And that is potentially what’s keeps us from greatness.

PG: This resonates because I’m closing down the business that I built for 10 years… but its had its life and I am pivoting to a new business I have been building. There’s a lot of people in EO that are not in love with their business, but can’t get out. So it’s a common thing I think. Just kill this thing and move on to the next big thing, and take the ego out of it.

DJ: Now I must say, personally I’m not there yet. We have 60 full time staff and on average in South Africa there’s five dependents per staff member. Lots of people that are dependent on this business and that’s the question right? Its not just you, how does it affect your community.  But… That same thing that’s standing between you and your greatness is true of people in the business. They are destined to greater things but they don’t have the power to break the cycle and to get out of their comfort zone. And so often I see businesses retrench people or businesses closing down, and that leads to people being forced out of their comfort zone and achieving greatness.

From an ego point of view I am not in a position where I can have that conversation yet, I’m not. You know, I am not in a position where I can go and say I’m ready to let this business fail. Some days I really want to, some days I feel like I can’t give anymore, and I can’t and I want to shut it down. But I can’t handle that from a maturity level yet, I can’t handle that failure. I am working on awareness, figuring out whether this business works or whether it doesn’t work but that it doesn’t define me.

You know, I have staff that work for me that are earning minimum wage and they’re happy. I have staff that work for me earning three times the average national salary and then… Happiness is a decision. Happiness is a practice. You practice being happy. And things or businesses that can contribute to that but they don’t define that.

PG: Last thing – three soundbites to end of? Lessons for your girls?

DJ:  I have three philosophies, and one quote I will claim as my own. The first is that a conversation missed is an opportunity missed. And that ties in nicely with Shoshin. I should really be saying no to a lot more things, but I always said yes because that’s where opportunity comes from.

So it’s becoming harder and harder… the difference between spending time in a coffee shop meeting with someone or spending time with your kids. So you need to start becoming more aware with it and balancing it.  I still live by this value as a motto, though.

The second is that every single person comes into your life for a reason whether it’s the worst ex girlfriend ever, whether it’s the worst business partner ever, whether it’s the worst friend ever. Whether it’s a client or whether it’s a staff member… if you have this chosen mindset, you will learn from every single person that comes into your life.

My last motto is that rollercoasters would be boring if they only went up. We stand in queues for hours to go on a roller coaster, but not for the going up. It’s for the going down when we think we’re going to die. This is where we really are having fun! And I think in business it’s like that as well, I’ve learnt this through forum presentations. You know… okay let’s look at your life how’s things going? How’s your relationship now? Great. How’s your business? My business is great. How’s cash flow? No. Cash flow is great. Is your business growing? Yes it’s great. But I just feel lost. I don’t feel connected. I don’t feel like I’m adding value now.

Then a couple of months later someone else will have a talk and they’ll be like I feel so alive. I feel so… you know I feel so motivated I’m so connected to my business I’m… you know really adding value! And you ask: how’s business? No shit. It’s shit. How are the cash flow issues. No it’s terrible. We’re probably going to have another two months like this we’re going to close down and that’s when the roller coaster is going down and when you look back now those are the times that you realize you were actually having the most fun.

And so you know, whenever I’m in that downtime I try and remind myself:  This is where I’m learning, this is what’s shaping the other person as a person.

PG: Anything else to add? We’re almost done.

DJ: I love technology and I love the future, and I’m very much aware that what got us here will not get us where we want to go. You know what got us in terms of education, in terms of thinking, in terms of acting.  Our children are going to live in a fundamentally different world. And so for me the pressure placed on my kids to perform academically… like I try not to do that, I try and see other things.

I want them to know that happiness is a decision that you make. I want to create an environment where they feel they can always speak to me no matter what it is, and to explore. Curiosity, self-awareness, happiness. That’s what I wish for them.

Dillon is a loving husband to Frances, a doting dad to his three young girls and a fitness enthusiast, with his last significant feat being completing the Ironman 70.3 in Mallorca.

He is also a petrolhead, techie, insomniac, book enthusiast, active in the Entrepreneurs Organization (EO) Global Network.

Pieter G is an aspiring writer, a great dancer and a highly proficient nappy changer.

You can listen to full interview here.
If you can’t access the voice link, join the Slack Group.

Guide Boot Camp Week 1

Guide Boot Camp Week 1

The chilly winter weather in Cape Town did not dampen the spirits of the tour guides who started their Boot Camp at the Earthstompers head-office based in Somerset West this week.

 

The first day included an introduction to the Earthstompers team who are facilitating the course in association with Tourism Boot Camp. We are grateful for the input and ongoing support that owners Hendrik and Chrissy Human have given to this worthwhile initiative that upskills tourism graduates with job ready skills. Thank you to Cindy Schalkwyk, Nicolene Vermeulen and Nicole Van Heerden for their contribution to the Destination Orientation and Service, ethics and diversity training.

During the first week of theory the candidates were given an overview of their Garden Route and Addo Tours covering : What they do, where they go, accommodation options, activity options, timing on tour, pre-departure documents: tour sheet, indemnity, tour briefing, pre tour vehicle check, post tour documents: feedback, post tour vehicle check and cash up.

Hendrick also covered the all important topic of Safety management: Guide insurance, vehicle insurance, passenger liability insurance, public liability insurance, operating licence, tour safety briefing, indemnity forms, emergency contact list, emergency management procedure, incident report form, pre tour vehicle check, post tour vehicle check, safety equipment in tour vehicles – where to find and how to use.

The candidates were coached How to present yourself as a guide, guide ethics, how to handle difficult situations, how to handle difficult questions, sensitive subjects: cultures, religion, politics, and race. How to approach conflict situations amongst colleagues and remain professional.

Dumisani Tazibona, one of the candidates commented after the first day that the course is excellent and very inspiring. He is fortunate enough to be joining the Garden Route Roadtrip on 17 June 2019. We look forward to receiving his feedback and photos of the practical week for our next blog.

 

We don’t just Pee anywhere…

We don’t just Pee anywhere…

When Hendrik told me this story, I knew I had to share it. Hendrik Human and his wife Chrissy run an amazing Cape Town based touring company called Earthstompers Adventures. They run a happy, healthy and growing business doing adventure trips up the Garden Route for environmentally conscious and youthful travelers. They are what you call “an employer of choice” – they only hire the best and people don’t leave.

I am always in awe of Hendrik’s attention to detail – whether it is staff training and motivation, ops around vehicle maintenance and safety issues, guest communications and all the little extras. Over time his policies and procedures framework and onboarding protocols for both staff and guests have become world class – I give Chrissy a lot of credit for this. My friend married well.

I digress. The coffee shop conversation took some interesting turns, but I was particularly tickled by the fact that Earthstompers guides are quite particular about where they – and their guests – relieve themselves. At Earthstompers, even the toilets are carefully selected.

It seems like a no-brainer, but when you have 500km+ driving days one needs to pay careful attention to your upfront planning. Especially when the company you work for have a few very specific values, two of which are:

1. Never fill up for gas with guests in the car
2. Never pee at gas stations

Rule 2 would happen if you didn’t follow rule 1. Either way, they take this so seriously that the guide group use their whatsapp group in an interesting way: Swopping info with each other on cool new places to take a leak. Where most of us get excited about a hot new restaurant, the Earthstompers crew get excited about a great new loo at a funky coffee shop. There is nothing wrong with gas station restrooms – its just that there are better places. And they will find them. Now THAT is commitment.

It is a small thing – but it does speak to the Earthstompers ethos. EVERYTHING they do is with maximum guest experience in mind. Not one moment is wasted on stuff like filling up gas – that gets done while the guests are on an activity or sleeping. We love working with these guys.

Which is why I asked Hendrik to be a trustee on Tourism Boot Camp. Chrissy has already generously given of her time in 2018 to help train our various Boot Campers in Excel, and now the Earthstompers team is going one step further.

This winter, we are launching a new Boot Camp module. Where before we focused on workplace readiness with recent tourism graduates, we will in June and August of this year run a comprehensive upskilling program for qualified tour guides on Cape Town and Garden Route touring protocol (the “Earthstompers” way). This forms part of the ongoing commitment from the PG TOPS group and Earthstompers Adventures to upskilling and enabling South Africans into the tourism industry. You can’t get a job without experience, you can’t get experience without a job. Garden Route Boot Camp will help inexperienced guides go to the next level of employability. Running these kinds of trips is the next step up in guiding skill – we will help bridge that gap!

As before, the training will be completely free to the selected candidates. However, there will be quite a rigorous topgrading process starting with a one day adventure race early in May. Please apply though the Contact Us Page to come into consideration. Minimum requirements are a PDP, WC and Garden Route guiding qualification.

The training will take the form of about 3 days intense office training, and three weeks of on-the-road mentorship and training on Earthstompers tours. Click the link below for full info:

Guide Bootcamp – June 2019v2

Boot Campers making us proud

Boot Campers making us proud

As we plan our 2019 curriculum, I wanted to do some excerpts from feedback received from some of our 2018’s Boot Camps. This makes it all worthwhile…

Zintle Mtsi, BootCamp 1.0:

“Dear Pieter,

I trust that you have entered into the New Year doing very well.
I haven’t checked-in in a bit so I thought that it would be most fitting to do so in the beginning of this new year just to mention a few highlights from my year at Wesgro, all thanks to the Tourism Boot Camp.
Firstly I’d like to start with mentioning how much the Boot Camp ignited a greater interest and passion in me for tourism, and it is for this reason that I have now visited all Cape Town Big 6 tourism experiences, Robben Island, Waterfront, Table Mountain, Cape Point, Kirstenbosch Gardens, and the Cape Town City Sightseeing red bus. A year ago I could not say this. Since being at the Boot Camp I have also invested in a MyCiti bus card and every other weekend I visit all the other attractions in Cape Town that we covered during the programme, such as the Mojo Market, and the Neighbourgoods Market which I visited for the first time after Tourism Boot Camp.
The second thing I’d like to share is the amount of amazing exposure and experiences that I have had since working at Wesgro. Some of the highlights was being able to host a group of Dutch travel agents in Cape West Coast for 3 days, on my own! Another was when I had my first yacht experience on The Mirage yacht at V&A Waterfront during an official signing of a loan agreement between City of Cape Town and a German bank, and the German president was there as well and the rest of the German delegation. And as for connections I’ve made I can now say I have direct contacts to those Big 6 experiences and other tourism experiences, of which I now have a good working relationship with. Not to mention the fact that I have bumped into so many of the people who taught us during the Tourism Boot Camp, including Zile from Marine Dynamics, and Chrissy from Earthstompers, and I’ve even bumped into the other Boot Campers I had training with, and even those that came after me because they recognized me from my time at Boot Camp.
Finally, saving the best news for last. When I was first hired at Wesgro thanks to Tourism Boot Camp my initial internship contract was for 6 months, which they then extended to another 6 months, and now I have the pleasure of sharing with you that effective as of 1 January 2019, I am a permanent employee of Wesgro, taking up the position as Western Cape Product & Experiential Specialist, which means I will be going out into the rest of the Western Cape a lot looking for new attractions, experiences and products to promote, as part of Wesgro’s mandate to market the Western Cape as a tourism destination. This would be my first official permanent job, since I graduated from University. I welcome any advice from you on how I could make the most of this great opportunity 🙂 .
I would really like to thank both yourself and Leanne for your hard efforts, time and money that you invested in Tourism Boot Campers. This programme really works. Even if I never got the job at Wesgro, the training I received from the Boot Camp was enough to motivate me to go out there and see what’s there for me in tourism, not to mention the very vital and useful exposure and information I received.
Thanking you again, I hope we keep in touch.
Kind regards,
Zintle”
Fazlin Samaai, Bootcamp 3.0:

“Dear Pieter Geldenhuys;

I just wanted to thank you for giving me the opportunity to be part of the tourism boot camp program. In the 4 weeks we trained with you I learned so much in such a short amount of time. What you are giving to people that are unemployed is a chance in life to actually be great at what they do. I thank you for your time and your patience. You have so much knowledge and I’m greatful that you shared some of it with us. I also want to thank all the PG Tops staff for being there when we had questions, you ladies are trully amazing. I’m really enjoying working at earthstompers, im learning something new everyday and everyone in the office is super helpful.Thank you once again for everything I really appreciate it.
Sincerely
Fazlin Samaai”
(FAZLIN CURRENTLY EMPLOYED FULL TIME AT EARTHSTOMPERS –
THEY LOVE HER!)
Nadine Abrahams, Bootcamp 3.0:
“Hi Pieter,

I trust you are doing well.

First of all I want to wish you a blessed Birth Day & Many more blessed years to come and may all your wishes & desires in life be granted to you.

I Love it here at Gilt-edge, I’m learning so much and I just want to Thank You for giving me the opportunity, for training & teaching me.

Gilt-edge has offered me a 6 month contract as an administrative consultant so I’ll be staying for a while and hopefully they will offer me something permanent.

I am working extremely hard and to the best of my ability.

Thank you so much for everything, I truly appreciate it and I apologize for only getting back to you now due to e-mail setting up procedures.

Happy Birthday and I hope you have an awesome day.

Kind Regards,

Nadine”

GILTEDGE DID END UP OFFERING NADINE A PERMANENT POST!

Tourism Boot Campers rocking Technical week – now for some internships!

Tourism Boot Campers rocking Technical week – now for some internships!

Tourism Boot Camp 4.0 has seen one of the strongest groups yet. We are very pleased with the progress shown as we refine the industry readiness program.

It has been a busy few weeks at the PG TOPS group, but we kinda made it work. Imagine the following obstacles in our way these last three weeks:

  1. The lack of a dedicated project manager to the Boot Camp, with Lauren-Lee Isaacs ably stepping in to help while also fulfilling her normal duties. PG handled most of the week 1 logistics training, with Zile de Kock, as always, helping out on Sharks and Whale Watching training. We love you Marine Dynamics.
  2. PG off at the SATSA conference on front-of-house week 2, shaking hands and kissing babies (which is important), but back at Boot Camp the hard yards were fulfilled by Lauren, ace Boot Camp alumni Khunji and visiting industry exec from Tsogo Sun Yolande West.
  3. Then we hit week 3 – technical. Chrissy Human managed to shepherd the interns along with limited resources (we moved offices that week and had to shove Boot Camp into the garage). Luckily, Chrissy found a clever solution, and took the crowd on a wine tour on day 3 to Morgenster instead and completed the training at the Earthstompers office
  4. Since we are super busy next week and have run out of vehicles to take the interns on much needed practical tour exposure, we shifted the Peninsula and winelands excursions to this week. Nicole van Heerden has again volunteered to take them out to experience first hand what our guests expect, including visits to Jordan, Spice Route, the Cape of Good Hope and of course the Penguins.

The cream rises to the surface. We are quite proud that this group will go places, and we are looking for intern placements for them starting 7 August 2018. Please contact Lauren-Lee at info@tourismbootcamp.co.za if you would like to get involved with this amazing project!

THE CANDIDATES – TOURISM BOOT CAMP JULY INTAKE

THE CANDIDATES – TOURISM BOOT CAMP JULY INTAKE

TOURISM BOOT CAMP 4.0 kicks off 16 July!  We have a strong field of applicants ready and raring to go about getting their launchpad in the South African tourism industry. It’s a tough course, there will be plenty of tests and a few will drop out, but there will also be plenty of fun, some exciting new experiences and, most importantly, plenty of vital practical up-skilling that will set them on the path to success. Lauren-Lee Isaacs is relishing her new role as project coordinator, and we are excited to go on this journey again. So, without further ado, here’s the new crew:

Dipakeng Phelane:

Background:
Dipakeng resides in Summer Greens and has previously studied tourism at Ekurhuleni East College for FET as well as hospitality at the Hospitality Academy.
Training:
She has previous training on Microsoft office and her work experience includes being an intern at Lapen Village Guest House, banqueting at The Lakes Hotel & Conference Centre and passenger handling at Swiss Port SA O.R Tambo Airport.
Outlook:
Very determined to make a success of her life and is always up for a challenge.

 

Erica Petersen

Erica Petersen:

Background:
Erica lives in Mannenberg, is divorced and has one child. She studied at PC Training and Business College and has a cultural guide certificate and badge as well as level 1 first aid training.
Training:
Her employment history includes Two Oceans Aquarium as a visitor assistant, Table Mountain Aerial Cable Way as a ticket officer and the Castle of Good Hope as a site guide.
Outlook:
Loves interacting with people from all walks of life. Her motto is; Determination and hard work are the key elements of making a success of yourself.

Phelokazi Ntola:

Background:
Phelokazi lives in Woodstock and has a National Diploma in Tourism which she completed at Cape Peninsula University of Technology.
Training:
Her work experience includes working at the front desk of the World Travel Market with Reed Travel Exhibition.
Outlook:
She has a lovely nature and an open presence about her. Her hobbies include soccer and netball and she also loves reading in her spare time.

 

Hayley Hendriks

Hayley Hendriks:

Background:
Halyley stays in Belhar and is currently finishing off her studies at Northlink College. She is now required to do an 18-month internship to complete her tourism course to be eligible to graduate.
Training:
She hasn’t had any previous work experience in the industry, but she has the theory behind her and did well on the technical assessment.
Outlook:
Hayley feels like TBC would give her the push she needs into the industry and would also accept a non-paying internship, if given the opportunity. She has a lovely open nature.

Siphosethu Makozi:

Background:
Siphosethu stays in Khayelitsha and completed his National Diploma in Tourism level 1 and 2 at Cape Peninsula University of Technology.
Training:
He has previous work experience but not in the tourism industry.
Outlook:
Siphosethu has good written skills, loves coming up with new ideas and would like to become an entrepreneur. Young and presentable, he just needs a chance.

 

Justine Sampson

Justine Sampson:

Background:
Justine lives in Retreat. Fun Fact: She is a dancer and her dance company was recently featured on Expresso!
Training:
She obtained her N5 tourism certificate at False Bay College which she just completed, so requires an internship to gain access into the industry.
Outlook:
Very fresh faced and has a professional nature about her. She wants to be a flight attendant but is still too young. She is well spoken, well written and is looking for an opportunity to shine.

Sisanda Deppa:

Background:
Sisanda is originally from Port Elizabeth but relocated to Cape Town and now stays in Strand, Cape Town.
Training:
She completed her Tourism Studies at Port Elizabeth College last year but is still required to do an 18-month internship to be eligible for graduation. She also completed an Aviation Course at Cranfield Aviation Training.
Outlook:
Sisanda is shy and quiet and needs a chance to show what she’s got.

 

Zeenat Meniers

Zeenat Meniers:

Background:
Zeenat lives in Belhar and has a Bachelor of Arts in Tourism and History which she obtained at the University of the Western Cape in 2016.
Training:
Her work experience includes being a mark checker at the Education Department as well as a freelance writer for Livingstone Research. She has good written communication and good Excel skills. Presentable and very professional.
Outlook:
She wants to own her own business one day.

 

Ziyanda Nani:

Background:
Originally from Eastern Cape, Ziyanda now lives with a friend in Kuilsriver, Cape Town.  She completed her certificate in Tourism in 2016 at South Cape TVET College in Oudtshoorn. She was introduced to us by Tourism Boot Camp graduate, Khunji Sebeta.
Training:
Ziyanda’s work experience includes being a sales assistance at Agri Land SSK and an information officer at the Oudtshoorn Tourism Office.
Outlook:
Ziyanda is very well spoken and has a bubbly energy about her which is why we think she is well suited to the industry.

 

 

 

Tourism Boot Camp 3.0 Concludes

Tourism Boot Camp 3.0 Concludes

Now in the final week of Boot Camp 3.0 the successful candidates are undertaking their 2-week practical job shadowing at our Industry Partners.

Salty Crax has placed Nosie Nyeka in a reception position at their Backpackers. She messaged to let us know that everything is going very well and that she is even helping out in the finance department with the invoices. She says the best part of her experience so far has been the opportunity to live-in at the premises which affords her the opportunity to experience all aspects of the establishment and make new friends from all over the world.

Two Oceans Aquarium  kindly offered Una Jackson a 2-week job shadowing opportunity to learn all the front of house aspects of this popular attraction. She will get the opportunity to experience what happens in various areas and gain valuable information and knowledge from their friendly team. They sometimes throw me in the deepend( no pun intended) she commented.

Baxolise is learning the ropes at Once In Cape Town, where she is being trained by one of the Tourism Boot Camp 2.0 candidates , Kamva Delvine. She has been exposed to back office reservation duties as well as front of house and customer facing duties. ” It is really fun here” Lise commeted earlier this week.

 

Applications are open for the next Tourism Boot Camp which kicks off on 16 July 2018. Apply now to fast track your career in the Tourism Industry.

 

Final Week: Tourism Boot Camp 3.0

Final Week: Tourism Boot Camp 3.0

An exciting final week of educationals and oral presentations resulted in three candidates graduating from Tourism Boot Camp last week.

Congratulations to Baxolise Marhasha, Nosiphelo Nyeka and Una Jackson who start their two week practical orientation at Industry partners this week. Do us proud!

Thank you to Nicole Van Heerden who generously gave of her time to guide the Boot Campers around the Cape Wonelands and the Cape Peninsula Educationals.

During the Winelands trip they visited the picturesque towns of Stellenbosch, Franschoek and Paarl. They enjoyed  sampling the wines at Jordan Wines, Fairview and Tokara as well as a delicious pizza lunch at La Grapperia

The Cape Peninsula tour started off at Boulders Beach Penguin Colony before heading past Cape Point. The next stop was Imhoff Farm where they had an informative session with Johan Ratcliff, Dirty Boots  who inspired them with the oportunities that existwithin the Adventure Tourism Industry. Thank you  Johan for sharing your passion with the candidates.

The scenic drive along Chapmans Peak took them to their lunch stop at Mariners Warf at Hout Bay Harbour. En-route back they enjoyed the splendour of Kirstenbosch Botanical Gardens, the highlight being the walk along the Boomslang.

Thursday was their final assesment where they were tasked to summarise all their educational experiences into a 2minute and 30 second video presentation.

Well done girls ,we are very proud of you and we wish you success in your future Tourism careers.

Week 3&4 progress update

Week 3&4 progress update

A busy few weeks under the belt for the Tourism Boot Campers . They completed their technical training in week 3 at the state of the art HBS e-Learning hub, kindly hosted by the V&A Waterfront . Thank you to Chrissy from Earthstompers Adventures for giving of her time to train the candidates on excel costing, budgeting and email formulation. This training is invaluable and so pivotal for their future roles in the Tourism Industry.

Week 4, by far the most fun section of the course, sees them gaining first had experience on what is on offer at the Cape Town Attractions. We would like to express our gradidute to our Industry partners that support this initiative by waivering entrances fees and sharing their inspirational stories of their career jounery.

Danchwa Cloete, Learning and development Coordinator from Table Mountain Aerial Cableway Company entertained them with his quirky sense of humour and stories about the strange habits of their visitors. He encouraged them to apply for positions via their anual seasonal recrutiment drive.

Fikile Sizwenya, Visitor Services at the Two Oceans Aquarium guided the excited candidates around their exhibts sharing his vast knowledge of marine life. He inspired them with his success story of starting off as a security guard and working his way up the ranks to become a full time Visitors Services employer.

Yolande West , Sales Manager, Tsogo Sun shared insights and opportunities within the Hotel Industry and guided the Boot Campers around their establishments in the city centre. The candidates now understand and are able to differentiate between the different star grading and room types of the different hotels. Yolande mentioned that one can only succeed if one is prepared to work hard, go the extra mile and always put the guest first.

The rest of the week sees them enjoying the splendour of the Cape Winelands and Cape Peninsula, guided by freelance Tour Guide, Nicole Van Heerden. The final assesment will be an oral presenetation of all their educational experiences which we aim to post on next week’s blog. Watch this space to see who made it through….